Two 10KG suitcases or one 20KG suitcase is allowed per passenger free of charge plus one small piece of hand luggage.
Each item of luggage additional to this allowance will be charged at 10.00 euro/GBP per item, space permitting. Payment will be taken by the driver or customer service agents who are responsible for the final decision regarding luggage.
Larger, extraordinary items (e.g. bicycles) will be charged at 15.00 euro/GBP per item, space permitting. Payment will be taken by the driver or customer service agents who are responsible for the final decision regarding luggage.
All luggage is stored at the owners own risk.
Excellent
4.07 Average 18378 Reviews
Anonymous
Best service
18/12/2024
Kieran
Excellent service. The staff are always correct and willing to help. Unfortunately I had to cancel a booking, but the refund system works pe...
18/12/2024
Anonymous
Quick response to resolve issues.
18/12/2024
John O
Although it takes way to long, over 10 days and still awaiting refund, the experience was pleasant.
17/12/2024
Anonymous
Excellent customer service from the staff at Dublin airport this morning and the driver up to Derry. Very nice experience and will highly re...
17/12/2024
Haoye L
Many thanks to Tamsin who offered great support for getting refunds from our wrong booking. And the coach journey was great too.
16/12/2024
Pauraic
Had booked an incorrect date on my outbound bus ticket. Contacted support, Tamsin changed it immediately. Thank you so much!!!
16/12/2024
Deirdre
Use this service 7/8 pa no issues
15/12/2024
Margaret
Please please please put a stop on Sandymount strand Road (R131) at the Martello Tower. I promise you it will pay dividends. You have thar...
12/12/2024
Anonymous
Contacted Aircoach to reschedule a booking. I thought it was lost cause but they were quick to respond and very helpful. Great help.
09/12/2024
Anonymous
We had booked seats on 3.30pm coach from Dublin to Belfast. Our original flight to Belfast city was cancelled due to bad weather. We had...
08/12/2024
Anonymous
Very on time and safe
07/12/2024
John
was travelling to cork tonight from t2 and young man informed me the service was fully booked and he kindly directed me to terminal 1 to see...
07/12/2024
Diane
Aircoach Customer Service responded rapidly to my request for information and provided all the data I needed. Thank you!
05/12/2024
Anonymous
Excellent service given the journey had elapsed. Very happy with email
04/12/2024
João R
The travel between Belfast and Dublin was a safe and nove journey.
02/12/2024
Ernes
Very fast, responsive and competent support. Helped to return the money, although it was my mistake. Very pleased and will use in the future...
29/11/2024
Chris A
Today 28th Nov, 12.55 departure from Derry. The coach left on time but unfortunately broke down the other side of the Glenshane Pass. Tried ...
28/11/2024
Mary M
Nav was very polite and very helpful
28/11/2024
Anonymous
Excellent
28/11/2024
Michelle D
I travelled on aircoach weds 27th Nov 18.30pm. Extremely helpful, cheerful female driver. Helped customers with directions to dart etc. W...
27/11/2024
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