Safety Practice Award Winners 2024

Safety Practice Award Winners - Fleet Bus and Coach Awards 2024 - Aircoach

We were honoured and extremely proud to receive the Safety Practice Award at the Fleet Bus and Coach Awards 2024.

Aircoach, since the beginning, have had an unwavering commitment to safety which is always front of mind, and our way of life. This award recognises how seriously we take our duty of care to ensure that you can use our services, and our people can carry out their work, safely.

We congratulate the dedication to passenger safety made every day by the entire Aircoach team and we look forward to welcoming you on board a safety-first award-winning Aircoach bus service to Dublin Airport and intercity links very soon!

What our customers say

Excellent

4.07 Average 18383 Reviews

Helpful refund service.

18/12/2024

Anonymous

Best service

18/12/2024

Kieran

Excellent service. The staff are always correct and willing to help. Unfortunately I had to cancel a booking, but the refund system works pe...

18/12/2024

Anonymous

Quick response to resolve issues.

18/12/2024

John O

Although it takes way to long, over 10 days and still awaiting refund, the experience was pleasant.

17/12/2024

Anonymous

Excellent customer service from the staff at Dublin airport this morning and the driver up to Derry. Very nice experience and will highly re...

17/12/2024

Haoye L

Many thanks to Tamsin who offered great support for getting refunds from our wrong booking. And the coach journey was great too.

16/12/2024

Pauraic

Had booked an incorrect date on my outbound bus ticket. Contacted support, Tamsin changed it immediately. Thank you so much!!!

16/12/2024

Deirdre

Use this service 7/8 pa no issues

15/12/2024

Margaret

Please please please put a stop on Sandymount strand Road (R131) at the Martello Tower. I promise you it will pay dividends. You have thar...

12/12/2024

Anonymous

Contacted Aircoach to reschedule a booking. I thought it was lost cause but they were quick to respond and very helpful. Great help.

09/12/2024

Anonymous

We had booked seats on 3.30pm coach from Dublin to Belfast. Our original flight to Belfast city was cancelled due to bad weather. We had...

08/12/2024

Anonymous

Very on time and safe

07/12/2024

John

was travelling to cork tonight from t2 and young man informed me the service was fully booked and he kindly directed me to terminal 1 to see...

07/12/2024

Diane

Aircoach Customer Service responded rapidly to my request for information and provided all the data I needed. Thank you!

05/12/2024

Anonymous

Excellent service given the journey had elapsed. Very happy with email

04/12/2024

João R

The travel between Belfast and Dublin was a safe and nove journey.

02/12/2024

Ernes

Very fast, responsive and competent support. Helped to return the money, although it was my mistake. Very pleased and will use in the future...

29/11/2024

Chris A

Today 28th Nov, 12.55 departure from Derry. The coach left on time but unfortunately broke down the other side of the Glenshane Pass. Tried ...

28/11/2024

Mary M

Nav was very polite and very helpful

28/11/2024

Anonymous

Excellent

28/11/2024